Contact us
Real people, reachable during business hours. Every complaint gets an acknowledgement.
Customer care
Orders, delivery, returns and wallet questions.
Monday to Saturday, 10am to 7pm IST
Grievance officer
If customer care has not resolved your issue, escalate here.
Bijoy Saha
Grievance Officer
[direct number]
Acknowledged within 48 hours and resolved within one month, as required by the Consumer Protection (E-Commerce) Rules, 2020.
Write to us
Ask a question or raise a complaint. You get a reference number, and we acknowledge it within 48 hours. Members can also do this from the Support tab in their account, where the replies appear.
Registered office
Majestic Cart
[Private Limited / LLP / Proprietorship]
Bagdahar Supermarket, Jiaganj, Raichandpur, Lalbag Block, Jiaganj–Fultala Road, Jiaganj, West Bengal 742123
Udyam Reg. No. UDYAM-WB-10-0115972 · GSTIN [GSTIN]
